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Here are 5 review questions to ask children about the basics of calling 9-1-1:

Who can tell me WHEN you call 9-1-1?

- in an emergency

- when you need help

- when you need the police, fire department or an amublance

If there were no grown-ups around and you had to call 9-1-1, who can tell me HOW you would do it?

- stay calm

- listen for dial tone

- push "9", then "1", then "1" again (push button phone)

- press "send" button (cellular phone)

Who can tell me WHAT to say when the 9-1-1 call taker answers?

- tell what's wrong (what the emergency is)

- tell what help you need (police, fire, ambulance

- tell where help is needed

- give your name and address

What else is important to remember when you call 9-1-1?

- speak loudly and clearly

- don't nod your head - say "yes" and "no" out loud

- answer all questions

- don't hang up until the dispatcher tells you to

Who can tell me when you should NOT call 9-1-1?

- when there is no emergency

- for animals

- as a game or prank

- for a joke

- to practice

The End


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|Home| |Click Here To Start| |How 911 Works| |Address Department| |Posting Your Address| |Cellular Phones & 911| |TTY/TDD Callers| |Driving Directions| |Employment| |Guest Book| |Dispatcher Email| |Call Statistics| |FAQ| |9-1-1 for Kids| |Disaster Plan| |Fire Safety| |September 11 Tribute| |Contact Us| |Other Agencies|


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