Greene County 9-1-1 provides equal access to citizens using TTY devices for communications. TTY is a text message system that is used by speech and/or hearing impaired individuals to communicate via phone lines with other TTY users. Each end of a TTY call must have a TTY device.
It does help the 9-1-1 center if TTY users will press the space bar several times when the phone is answered. If we do not detect Baudot tones and there is no voice response on a call, we will send a TTY message.
We use these messages, or ones like them, when communicating with TTY users.
911 WHAT IS YOUR EMERGENCY Q GA_
WHAT IS YOUR PHONE NUMBER Q GA_
WHAT IS YOUR NAME Q GA_
WHAT ADDRESS TO SEND HELP Q GA_
STAY CALM HELP IS ON THE WAY…
STAY NEXT TO YOUR TTY HD…
Additional or different messages can be tailored to fit individual needs. Examples include:
WHAT IS YOUR HOME ADDRESS Q GA_
WHERE IS THE EMERGENCY NOW Q GA_
IS ANYONE HURT Q GA_
DOES HE OR SHE NEED MEDICAL HELP Q GA_
WHO IS HURT Q GA_
WHERE DOES IT HURT Q GA_
NAME OF HURT PERSON Q GA_
HOW OLD IS HE OR SHE Q GA_
MAN OR WOMAN Q GA_
IS THE HURT PERSON AWAKE Q GA_
DOES THIS PERSON HAVE GUN, KNIFE, OR OTHER Q GA_
IS THE WHOLE BUILDING ON FIRE Q GA
_
IS THE FIRE IN ONE SMALL PLACE IN BUILDING Q GA_
ARE THERE PEOPLE STUCK INSIDE THE BUILDING Q GA_
HOW MANY PEOPLE ARE STUCK INSIDE THE BUILDING Q GA_
DO YOU KNOW HOW THE FIRE STARTED Q GA_
HOW TALL IS THE BUILDING Q GA_
PLEASE HOLD UNTIL POLICE CAR GETS THERE…
IS THERE A FIGHT Q GA_
HOW MANY PEOPLE IN FIGHT Q GA_
ARE YOU ALONE NOW Q GA_
CAN YOU GO TO YOUR NEXT DOOR NEIGHBORS Q GA_
DO YOU HAVE A DOG Q GA_
DOES YOUR DOG BITE Q GA_
CAN YOU WALK Q GA_
FAMILY OR HUSBAND OR WIFE WE CAN CALL FOR YOU Q GA_
WHAT IS THEIR PHONE NUMBER PLS Q GA_
LEAVE NOW SKSK
